Sold Rice Noodle Machine To Vietnam

A few days ago,we received an inquiry about fresh rice noodle machine from a Vietnam customer,he asked many questions.
1. What is the min and maximum capacity of the rice noodle machine?
2. What is the voltage of the automatic rice noodle machine?
3. Can the machine be shipped used in Vietnam?
4. How long will it take after the payment has been made till the delivery/instalment date?
5. If we have any issues with our machine, what is your service to support the customer?
6. Will you send the personals to the facility to fix the problem?
 
We reply the customer the following information:
1. The capacity of the rice noodle machine from 50kg/h to 500kg/h,and we can also customize for you according to your requirement.
2. Normally the voltage is 220V/50Hz/single phase or 380V/50Hz/three phase. But it can be customized according to your demand.
3. We can ship the machine to Vietnam,and anywhere you request.
4. Usually,we will ship the machine in 15 working days after the payment,but if the machine need to customize,it maybe take a longer time.
5. About after-sale service,we provide 24 hours online service,any question,you can contact us.and we will solve the problems as soon as possible.
 
If you also have question about rice noodle machine,please contact us for free,we are glad to serve you.
Contact information:
Email:sherry@machinehall.com
skype:live:machinehall.sale
phone/whatsapp:+8618539931566